Customer Information

Drinking Water Quality

Find out how the Philadelphia Water Department provides safe, high quality drinking water to its nearly 2 million customers. Read our Drinking Water Quality Annual Report, get the facts on fluoride and find out what we're doing to protect our water supply by improving the ecology of our watersheds, rivers and streams.

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Emergency Hotline: 215-685-6300

Stormwater

Commercial customers, check in here to learn about Philadelphia's stormwater regulations. Find out how the billing system works, access technical guides for stormwater management, and find out about our credits and incentives programs.

Quick Link: PWD Plan Review Application website

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Residents

Together, we can manage stormwater in a manner that will restore our local environment and improved the quality of life for all Philadelphians. Learn about PWD's events and programs to get involved in something something.

Quick Link: Rain Barrel workshops

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Construction Updates and Alerts

PWD is working to provide regular updates on construction projects and their potential impacts on communities. Sign up for project-specific updates for the latest on street closures and other disruptions to service due to construction.

Quick Link: Sign up for Swiftreach

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