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Have Frozen Pipes? You Might Have to Call a Plumber

When bitter cold sets in like this, it's not uncommon for pipes to freeze.

We've been pushing out tips for prevention, but sometimes freezing occurs because home plumbing is above the frost line or pipes are near drafty basement windows. We're getting calls from some customers without water — but there's no water main break or other apparent issue in their area.

If this is happening to you, check with your neighbor and see if they have water. If the problem is isolated to your house, there's a good chance frozen pipes are to blame. If this happens:

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